“Why did you put this system in my room? I do not understand these 'keypads with buttons'. Please replace these with regular switches,” said my mother.
It was 2012. We had just moved into our recently bought apartment in Noida. We had been living in an apartment in the same society for the past couple of years on rent. My wife was happy that after living on rent, we had finally bought the apartment in the same society and were no longer ‘tenants’ but ‘owners’. My kids who were in middle school were happy that they did not have to move from a society, where they had their own friends. But the challenge for me was to install an Automation system that did not require the breaking of walls and ceilings - just enable minimal work that could justify to the world and to my family that I practiced what I preached - I did want to use automation in my own home.
After some deliberation, I managed to do that by installing a Lutron system that worked with existing switches and had a mix of on/off devices (lighting, fans, Air-conditioning, and geyser) on keypads in the bedrooms and some dimming in the living and Dining Hall. My 9-year-old son loved it. I eventually had to remove the master control from the common iPad, because in the first few days he discovered he could switch off the lights in his parent's room and his grandparent's room.
The only ones who did not like the 'system' were my parents – especially, my Mom. I asked her what exactly was bothering her in the system. “I do not understand what button does what and I do not want to complicate my life anymore,” she said. I first considered removing the system completely from her room and letting it remain in the rest of the house.
Then, I decided to try and convince her otherwise. The first thing I did was – I engraved each button. In a few days, she had a nice-looking keypad and it had buttons that were backlit and labeled: Lights, Fan, AC, Geyser, Living, Kitchen, and Master, etc.
The “Geyser” button caught her eye. She asked if she could honestly turn the geyser on from her bedside. It meant she didn’t have to use the step stool and a stick just to switch on the geyser. (Mind you, she is quite short!) I said yes. She told me to go on. I then explained to her she could use the “Kitchen” button to turn on kitchen lights from her keypad. This meant she did not have to walk in darkness from her bedroom to the kitchen early morning, and she liked it more.
I then told her I could also turn on the geyser and kitchen lights via a time clock and the geyser would automatically turn on/off after half an hour every morning. She seemed less averse to the idea of automation in the house now.
3 months later, I came home to find my 10-year-old daughter showing off her Living Room Mood lighting from the remote to her friends. My Mom is talking on the phone with my sister in Jaipur telling her how convenient it is that she does not have to remember to switch on the geyser in the morning and she should try it at her home too.
My wife- well, she says she is happy that she can just check if the kids were up by checking if the room lights were on, on her phone - not only that - she did not need to nudge me anymore to go and switch off the Ac in the kids' room after they were asleep.
“But we could put on the timer with the AC remote too!” I exclaimed
“Yes,” she says, “I could switch off their AC (after they were asleep for a couple of hours), you see, but could not turn on their fan at the same time from here - Now I can. “
Well - To each - their own.
The moral of the story?
A) Do not sell something to someone that does not work for them. I could never have convinced my mom to see the benefits of using a smartphone to turn the lights on or to use mood lighting, in her room. But the geyser on a keypad or the kitchen switch next to her – worked for her.
B) It takes time for people to adapt to new technology or even new ideas. Be patient and ask them to do the same.
C) Keep it simple
- The piece is written by Alok Hada, Director, Anusha Technovision Pvt. Ltd.
